critiques

critiques

critiques

Testing pool

The study would have benefitted from a larger sample, equally trained/untrained on the scrolling mechanisms of the prototype and testing across varying levels of iOS proficiency.

Research

More intentional interviews with qualitative questions based on hypothesis and more in-depth observation sessions could have been used to guide better prototype development.

Testing pool

The study would have benefitted from a larger sample, equally trained/untrained on the scrolling mechanisms of the prototype and testing across varying levels of iOS proficiency.

Testing pool

The study would have benefitted from a larger sample, equally trained/untrained on the scrolling mechanisms of the prototype and testing across varying levels of iOS proficiency.

Research

More intentional interviews with qualitative questions based on hypothesis and more in-depth observation sessions could have been used to guide better prototype development.

Research

More intentional interviews with qualitative questions based on hypothesis and more in-depth observation sessions could have been used to guide better prototype development.

Categorization

Category groupings should be refined based on additional user feedback and testing. These can help optimize icon selection and minimize the search function, ultimately requiring the user to do less. * Future case. stuydies


Categorization

Category groupings should be refined based on additional user feedback and testing. These can help optimize icon selection and minimize the search function, ultimately requiring the user to do less. * Future case. stuydies


Categorization

Category groupings should be refined based on additional user feedback and testing. These can help optimize icon selection and minimize the search function, ultimately requiring the user to do less.


key results

key results

usability testing

low-fidelity sketches

low-fidelity sketches

These six low-fidelity sketches explore alternative navigation models for app settings, including horizontal scrolling, folded vertical drawers, icon-based groupings, and card galleries.


Each concept aims to move beyond the default linear list layout (labeled current).

These six low-fidelity sketches explore alternative navigation models for app settings, including horizontal scrolling, folded vertical drawers, icon-based groupings, and card galleries.


Each concept aims to move beyond the default linear list layout (labeled current).

hover for more

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prototype decisions

prototype decisions

prototype decisions

I prototyped only the singular-column/row sketches. Multi-column designs would create an unfair comparison to the default list format of the iOS settings menu.

Ideas such as collapsable labels or gallery styled card groupings that emphasize arbitrary categorization were also abandoned.

Furthermore, prototypes show 4-8 more apps on screen than what is possible in the default list format, and aim to address the excessive scrolling pain point.

I prototyped only the singular-column/row sketches. Multi-column designs would create an unfair comparison to the default list format of the iOS settings menu.

Ideas such as collapsable labels or gallery styled card groupings that emphasize arbitrary categorization were also abandoned.

Furthermore, prototypes show 4-8 more apps on screen than what is possible in the default list format, and aim to address the excessive scrolling pain point.

I prototyped only the singular-column/row sketches. Multi-column designs would create an unfair comparison to the default list format of the iOS settings menu.

Ideas such as collapsable labels or gallery styled card groupings that emphasize arbitrary categorization were also abandoned.

Furthermore, prototypes show 4-8 more apps on screen than what is possible in the default list format, and aim to address the excessive scrolling pain point.

prototypes

prototypes

excessive scrolling

excessive scrolling

Users reported the current list format of the iOS settings menu takes a long time to scroll through.

Users reported the current list format of the iOS settings menu takes a long time to scroll through.

icon identification

icon identification

Users lack systems in place to increase icon recognition, and thus exhibit over reliance on the search function.

Users lack systems in place to increase icon recognition, and thus exhibit over reliance on the search function.

unclear categorization

unclear categorization

Ambiguous groupings frustrate users who expect familiar or consistent app structures

Ambiguous groupings frustrate users who expect familiar or consistent app structures

I shadowed 6 participants—both in-person and via screen share—as they navigated through the iOS Settings menu. This allowed for real-time insight into their behaviors, navigation patterns, and pain points.

I shadowed 6 participants—both in-person and via screen share—as they navigated through the iOS Settings menu. This allowed for real-time insight into their behaviors, navigation patterns, and pain points.

~ 2 in person observations. 4 screen shares.

~ 2 in person observations. 4 screen shares.

~ 2 in person observations. 4 screen shares.

~ Users asked to think aloud as I took notes.

~ Users asked to think aloud as I took notes.

~ 2 minutes of shadowing

~ 2 minutes of shadowing

~ Age range 23 - 56.

~ Age range 23 - 56.

observation

observation

interviews

interviews

I conducted interviews with iPhone users at varying levels of technical proficiency (low, moderate, and advanced). Each interview revealed frustrations with the layout of the current iOS Settings structure.

I conducted interviews with iPhone users at varying levels of technical proficiency (low, moderate, and advanced). Each interview revealed frustrations with the layout of the current iOS Settings structure.

~ 3 interviews

~ 3 interviews

~ 3 interviews

~ 5 minutes in length

~ 5 minutes in length

~ Ages range 23 - 60

~ Ages range 23 - 60

~ 2 follow-up qualitative questions

~ 2 follow-up qualitative questions

Online critiques from sources such as Reddit, iPhone Life, and TidBITS highlighted widespread dissatisfaction with the lack of intuitive organization in the iOS Settings menu and overall feeling of overwhelm.

Online critiques from sources such as Reddit, iPhone Life, and TidBITS highlighted widespread dissatisfaction with the lack of intuitive organization in the iOS Settings menu and overall feeling of overwhelm.

secondary

secondary

research

icons

icons

Components and variants (with a square outline indicating the chosen icon) were used in place of actual screen transitions to show when user has selected an icon.

Components and variants (with a square outline indicating the chosen icon) were used in place of actual screen transitions to show when user has selected an icon.

Prototypes used larger icons while still maximizing screen real estate as a simple way to address the icon recognition complaint.

Prototypes used larger icons while still maximizing screen real estate as a simple way to address the icon recognition complaint.

vertical-scrolling prototype

vertical-scrolling prototype

vertical-scrolling prototype

A columnar layout with vertically scrolling columns is enclosed within a grouped frame that scrolls horizontally to reveal the remaining apps.

A columnar layout with vertically scrolling columns is enclosed within a grouped frame that scrolls horizontally to reveal the remaining apps.

A columnar layout with vertically scrolling columns is enclosed within a grouped frame that scrolls horizontally to reveal the remaining apps.

Users have minimal horizontal scroll action to get to the bottom categories of their list.

Users have minimal horizontal scroll action to get to the bottom categories of their list.

Users have minimal horizontal scroll action to get to the bottom categories of their list.

Users also benefit from the having their longest app columns in the first two sections in this layout and within a finger map heat zone.

Users also benefit from the having their longest app columns in the first two sections in this layout and within a finger map heat zone.

Users also benefit from the having their longest app columns in the first two sections in this layout and within a finger map heat zone.

horizontal-scrolling prototype

horizontal-scrolling prototype

horizontal-scrolling prototype

A row based layout with horizontally scrolling row enclosed in a frame that scrolls vertically to reveal the remaining apps.

A row based layout with horizontally scrolling row enclosed in a frame that scrolls vertically to reveal the remaining apps.

A row based layout with horizontally scrolling row enclosed in a frame that scrolls vertically to reveal the remaining apps.

Users are capable of seeing all categories of their list in this layout.

Users are capable of seeing all categories of their list in this layout.

Users are capable of seeing all categories of their list in this layout.

However, a disadvantage is the longest app rows at the top are outside of the finger heat map zone, potentially proving to be unintuitive for the average user.

However, a disadvantage is the longest app rows at the top are outside of the finger heat map zone, potentially proving to be unintuitive for the average user.

However, a disadvantage is the longest app rows at the top are outside of the finger heat map zone, potentially proving to be unintuitive for the average user.

setup

setup

Participant Familiarity Assessment

  • Participants were asked to rate their familiarity with the current iOS settings layout and self-assess their user proficiency.

Testing Instructions

  • Participants were briefed on how to use the scrolling action prior to testing.

Participant Familiarity Assessment

  • Participants were asked to rate their familiarity with the current iOS settings layout and self-assess their user proficiency.

Testing Instructions

  • Participants were briefed on how to use the scrolling action prior to testing.

Participants: Ten users tested three different menu layouts: Default (current iOS layout), Horizontal, and Vertical.

Participants: Ten users tested three different menu layouts: Default (current iOS layout), Horizontal, and Vertical.

task

task

Testing Procedure

  • Conducted 10 remote (via FaceTime screen share) and 2 in-person usability tests.

  • 2 participants were not debriefed on how to use scrolling action of prototype.

  • Participants were tasked with locating specific icons in three layouts:

    1. Default iOS settings layout

    2. Vertical prototype layout

    3. Horizontal prototype layout

Task Details

  • Task 1: Locate an app/icon visible on the screen without scrolling.

  • Task 2: Locate an app/icon requiring a scrolling action.

Timing and Performance

  • Participants were timed as they searched for specific settings/icons in each layout.

Testing Procedure

  • Conducted 10 remote (via FaceTime screen share) and 2 in-person usability tests.

  • 2 participants were not debriefed on how to use scrolling action of prototype.

  • Participants were tasked with locating specific icons in three layouts:

    1. Default iOS settings layout

    2. Vertical prototype layout

    3. Horizontal prototype layout

Task Details

  • Task 1: Locate an app/icon visible on the screen without scrolling.

  • Task 2: Locate an app/icon requiring a scrolling action.

Timing and Performance

  • Participants were timed as they searched for specific settings/icons in each layout.

before user selection

before user selection

after user selection

after user selection

feedback

feedback

User Feedback Collection

  • Participants were asked to share frustrations and challenges with the current iOS settings layout after completing the tasks.

User Feedback Collection

  • Participants were asked to share frustrations and challenges with the current iOS settings layout after completing the tasks.

2 participants explicitly noted that the prototypes were more "icon-focused or icon-centered" compared to the default layout. Both of these users then made quicker on-screen selections with the horizontal prototype without requiring scrolling.

2 participants explicitly noted that the prototypes were more "icon-focused or icon-centered" compared to the default layout. Both of these users then made quicker on-screen selections with the horizontal prototype without requiring scrolling.

2 participants explicitly noted that the prototypes were more "icon-focused or icon-centered" compared to the default layout. Both of these users then made quicker on-screen selections with the horizontal prototype without requiring scrolling.

insights

try prototypes

try prototypes

Reduce Scrolling Dependency

Scrolling actions can be a barrier for uninformed users. Minimize scrolling requirements or provide visual cues to guide users effectively through the layout.

Reduce Scrolling Dependency

Scrolling actions can be a barrier for uninformed users. Minimize scrolling requirements or provide visual cues to guide users effectively through the layout.

Reduce Scrolling Dependency

Scrolling actions can be a barrier for uninformed users. Minimize scrolling requirements or provide visual cues to guide users effectively through the layout.

Optimize Horizontal Navigation

Horizontal focused prototype demonstrated superior performance for on-screen selections. Consider implementing horizontal layouts and F-shape patterns in areas of menus where it might streamline navigation.

Optimize Horizontal Navigation

Horizontal focused prototype demonstrated superior performance for on-screen selections. Consider implementing horizontal layouts and F-shape patterns in areas of menus where it might streamline navigation.

Optimize Horizontal Navigation

Horizontal focused prototype demonstrated superior performance for on-screen selections. Consider implementing horizontal layouts and F-shape patterns in areas of menus where it might streamline navigation.

Support Icon-Centric Design

Utilize visually intentional compositions to enhance icon recognition and reduce cognitive load during navigation. This can be achieved with intentional use of whitespace as much as actually icon manipulation.

Support Icon-Centric Design

Utilize visually intentional compositions to enhance icon recognition and reduce cognitive load during navigation. This can be achieved with intentional use of whitespace as much as actually icon manipulation.

Support Icon-Centric Design

Utilize visually intentional compositions to enhance icon recognition and reduce cognitive load during navigation. This can be achieved with intentional use of whitespace as much as actually icon manipulation.

Icon Recognition

User research and observations prove that navigation patterns vary based on app familiarity. In response, I added a dynamic favorites bar to the prototype. Powered by AI, it adapts over time to display the user's most visited apps.

Icon Recognition

User research and observations prove that navigation patterns vary based on app familiarity. In response, I added a dynamic favorites bar to the prototype. Powered by AI, it adapts over time to display the user's most visited apps.

Icon Recognition

User research and observations prove that navigation patterns vary based on app familiarity. In response, I added a dynamic favorites bar to the prototype. Powered by AI, it adapts over time to display the user's most visited apps.

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excessive scrolling

Users reported the current list format of the iOS settings menu takes a long time to scroll through.

icon identification

Users lack systems in place to increase icon recognition, and thus exhibit over reliance on the search function.

unclear categorization

Ambiguous groupings frustrate users who expect familiar or consistent app structures

problems

usability testing

Testing Procedure

Conducted 10 remote (via FaceTime screen share) and 2 in-person usability tests.

2 participants were not debriefed on how to use scrolling action of prototype.

Participants were tasked with locating specific icons in three layouts:

Default iOS settings layout

Vertical prototype layout

Horizontal prototype layout



Task Details

  • Task 1: Locate an app/icon visible on the screen without scrolling.

  • Task 2: Locate an app/icon requiring a scrolling action.

Timing and Performance

  • Participants were timed as they searched for specific settings/icons in each layout.

before user selection

after user selection

User Feedback Collection

Participants were asked to share frustrations and challenges with the current iOS settings layout after completing the tasks.

insights

icons

Components and variants (with a square outline indicating the chosen icon) were used in place of actual screen transitions to show when user has selected an icon.

Prototypes used larger icons while still maximizing screen real estate as a simple way to address the icon recognition complaint.

Connect

stream1ineui@gmail.com

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linkedIn

Shawn Duncan

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